Mini-Me-mphis
I believe the problems of MATA are Memphis' writ (not much) smaller:
good people.
bad systems.
How can we have good people and bad systems? Because our leadership -- the connection between people and systems -- is broke down.
When leadership is hierarchical, incumbent, exclusivist, disconnected, unusing, unaware, uncommunicative, uncreative -- command-and-control -- it will happen. When the people who have the power to fix leadership issues don't, it will happen. Systems will decay, break, obsolesce, or never work in the first place.
Some very talented, motivated people can still build and correct great systems in world shaped like this, but systematically we will produce and maintain crappy systems.
good people.bad systems.
How can we have good people and bad systems? Because our leadership -- the connection between people and systems -- is broke down.
When leadership is hierarchical, incumbent, exclusivist, disconnected, unusing, unaware, uncommunicative, uncreative -- command-and-control -- it will happen. When the people who have the power to fix leadership issues don't, it will happen. Systems will decay, break, obsolesce, or never work in the first place.
Some very talented, motivated people can still build and correct great systems in world shaped like this, but systematically we will produce and maintain crappy systems.
Labels: hierarchy, leadership, Memphis, Memphis Area Transit Authority
posted by gatesofmemphis at 6:00 PM
1 Comments:
Preach it, brother!
"Because unless you believe that the future can be better, it's unlikely you will step up and take responsibility for making it so.
If you assume that there's no hope, you guarantee that there will be no hope.
If you assume that there is an instinct for freedom, there are opportunities to change things, there's a chance you may contribute to making a better world.
The choice is yours." -Noam Chomsky
Post a Comment
<< Home