Mini-Me-mphis

I believe the problems of MATA are Memphis' writ (not much) smaller:

good people.
bad systems.

How can we have good people and bad systems? Because our leadership -- the connection between people and systems -- is broke down.

When leadership is hierarchical, incumbent, exclusivist, disconnected, unusing, unaware, uncommunicative, uncreative -- command-and-control -- it will happen. When the people who have the power to fix leadership issues don't, it will happen. Systems will decay, break, obsolesce, or never work in the first place.

Some very talented, motivated people can still build and correct great systems in world shaped like this, but systematically we will produce and maintain crappy systems.

Obstacles to Pump Dumping: MATA Bus Routes

For your consideration, the 2 Medical Center/13 Lauderdale.


This is a single bus schedule -- what you will see at a kiosk, or on the web.

We can fix this. We should fix this.